Refund Policy

Overview

At Bizniz Followers, we strive to deliver high-quality social media growth services and ensure customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds may be issued. Please read this policy carefully before purchasing any of our service packages.

Refund Eligibility

You may be eligible for a refund under the following conditions:

• Non-Delivery: If we fail to deliver any followers or services within the stated timeframe and are unable to resolve the issue.
• Duplicate Payment: If you are accidentally charged more than once for the same order.
• Service Not Started: If the service has not yet begun and you request a cancellation within 24 hours of placing the order.

Non-Refundable Cases

Refunds will not be provided in the following situations:

• The service has been partially or fully delivered as described.
• A drop in followers due to account changes, privacy setting changes, or actions by the social media platform (e.g., Instagram, Facebook, LinkedIn purges).
• The customer provides incorrect or invalid social media profile information.
• Requests made after 7 days from the date of order completion.
• Violation of social media platform terms by the customer that leads to account restrictions.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at contact@biznizglobal.com with your order details.
2. Include your full name, order number or transaction ID, and reason for the refund request.
3. Our team will review your request within 3–5 business days.
4. If approved, the refund will be processed to your original payment method within 7–10 business days.

Partial Refunds

In some cases, we may offer a partial refund proportional to the undelivered portion of your service. This will be determined on a case-by-case basis after reviewing the delivery status of your order.

Order Cancellation

You may cancel your order within 24 hours of placing it, provided the service has not yet started. Once the delivery process has begun, cancellation is not possible and the order will be subject to the refund eligibility terms outlined above.

Disputes

We encourage you to contact us directly before initiating a chargeback or dispute with your payment provider. Filing a chargeback without prior communication may result in suspension of your account and services. We are always ready to work with you to reach a fair resolution.

Contact Us

For any refund-related queries, please contact our team: